[?]: MP377 problem - after power on OS not run

[kambiz]

hi all
how i cam remove problem os in mp377 , after power on os not run
please help me

[cmos]

Reinstall or update OS with Prosave tool. After that download the application again.

[kambiz]

thanks
but os not runing & i cant conect to MP377 and os update

[cmos]

It not necessary to boot the operating system, just the loader. Does appear the MAC Address of the MP377 on the screen? Use it to reinstall the OS through Ethernet connection.

[kambiz]

i cant conect to mp with ethernet conection
my ip 192,168.1.10 this massage after run os update "there is an ip address conflict with another system on the network"

[Umencho]

Try with change your IP. Take a look at http://support.automation.siemens.com/W ... n/26437978 specially how to use a Prosave software in order to reset the OS to factory settings. (as it was suggested above).