[?]: Simatic Microbox PC IPC427C WinAC RTX Error

[JanRigo]

hello,
I have a problem with SIMATIC Microbox PC IPC427C. Random system crashes and goes to blue screen. The worst part is that it erases the contents of the data block.

description:

*** Stop Detected Initiating RTX Shutdown ****

RTX: Windows stopped - Calling RTSS shutdown handlers (please wait).
WinLC: Request CPU Shutdown

[vashello]

normal Bug of WinAc since 4.3

normally happen during the shutdown sequence that the system doesn't allocate properly the retentive data,, so at the next startup You will have this.

[Johncoffee]

I have exactly the same problem on our 427C micro box . Not sure what happens here - we have this occurring at our production tools every 2-4weeks. Really nasty.
Siemens seems clueless.



Can anyone help?

Thanks.
John