Any solutions for this EPLAN's automatic closing?

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MarcosSP
Posts: 1
Joined: Fri Jan 29, 2021 1:41 am

Any solutions for this EPLAN's automatic closing?

Post by MarcosSP »

Hi Everyone!
Nice to meet you all. (nuser)

I am an usual user of ETAP and I saw many errors during my whole experience, but nothing like this. After almost 10 years of using EPlan in dozens of PCs, today it is given to close automatically when restoring a project, when checking and correcting it, even trying to edit a box in a project generated from scratch. It's the first time I saw something like that...

I tried uninstalling and reinstalling it again and there was no result... This problem does not dissapear (sos) -

Did it ever happen to you on a machine?
How did you solve it?
Is there an internal Eplan tool that can check the integrity of the program or makes some kind of report with the error to be able to trace it?

For now I am going to get away using a virtual machine, but I would not want to leave this world without understanding why this is happening.

I took a video capture of this issue so you would have more visual information of that.

(dlink)

Code: Select all

https://www.youtube.com/watch?v=ST_270fKjVc&list=PL_n-ax1Wm9r98tMdy30CpkA9yvDICM85_
(dlink)
Direct to youtube: https://www.youtube.com/watch?v=ST_270f ... A9yvDICM85_

Perhaps something with Windows 10 Pro?
(fback)


Thanks in advance!

Marcos