[?]: Siemens ProVision VS710 camera

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fvsolo_plc
Posts: 5
Joined: Fri Jun 04, 2010 2:11 am

[?]: Siemens ProVision VS710 camera

Post by fvsolo_plc »

Dear All,

My company has the siemens vision system ProVision that uses VS710 camera and this camera is broken so we need to change to a new camera with downloading backup for camera profile
and we found an old computer that installs provision software so we try to download the program and online for edit
we cannot do that its have error message on the status bar 'Program too old'.
So please help me if you know the solution to fix or if you have the software please tell me.
Thank you very much.

https://support.industry.siemens.com/cs/pd/516496
Dfcz
Posts: 878
Joined: Tue Dec 26, 2006 5:21 am
Location: Russia

Re: [?]: Siemens ProVision VS710 camera

Post by Dfcz »

You have written a lot of letters, it is difficult to understand, Write briefly where, at what moment, what and in what program the message pops up. And, if it's not very difficult for you, post a screenshot.
fvsolo_plc
Posts: 5
Joined: Fri Jun 04, 2010 2:11 am

Re: [?]: Siemens ProVision VS710 camera

Post by fvsolo_plc »

Dfcz wrote: Thu Jan 13, 2022 2:19 pm You have written a lot of letters, it is difficult to understand, Write briefly where, at what moment, what and in what program the message pops up. And, if it's not very difficult for you, post a screenshot.
Dear Dfcz
Thank you for your answer. The problem is VS710 broken and we try to download the program to the new camera it's show error as the picture. Please help if you have an old software version.

Image
Dfcz
Posts: 878
Joined: Tue Dec 26, 2006 5:21 am
Location: Russia

Re: [?]: Siemens ProVision VS710 camera

Post by Dfcz »

“Program too old” or “no connection to target device”?
fvsolo_plc
Posts: 5
Joined: Fri Jun 04, 2010 2:11 am

Re: [?]: Siemens ProVision VS710 camera

Post by fvsolo_plc »

Dfcz wrote: Fri Jan 14, 2022 12:14 pm “Program too old” or “no connection to target device”?
Hi Dfcz

The connection is fine. My camera is version 2.1 and Provision software that we have is version 2.0 so I think this is a problem. Do you have Provision version 2.1 ?.
Image