[TSX17] how to get program from the online cpu

[clood]

i have a tsx17 20 after sevral days of trying to connect with this plc i couldn't make it work
i have a serial adapter rs232 to usb and i have rs232to rs485 i made i home cable i instal xtel workshop inoswarp but nothing work

could any one show me the road to get it done i have being struggling for weeks to do it