[?+]: wincc v6.2 and ssc_service_x.exe error

Alfons · Post by **Alfons** » Wed May 28, 2008 12:06 pm

Hi,
since a few days ago, whenever I restart my computer, just after windows is coming up, i get an error about "ssc_service_x.exe"

and after that, the wincc does'nt work and can't open project,

If I remove SIFLA9WRC40602 at AX NF ZZ folder and then restart the pc, wincc works in demo but the ssc_service_x.exe error still remain.
I have Simatic_EKB_Install_2008_03_14!! can anyone help me??!!!
winxp sp2, wincc 6.2 patch3

regards,
Alfons

Alfons · Post by **Alfons** » Mon Jun 09, 2008 7:30 am

hey,
No one can help me!!

should I reinstall windows again??

Post by **CoMod** » Mon Jun 09, 2008 3:11 pm

This error of your Windows system - this not error of key.
You can try in other PC

Post by **sania** » Mon Jun 09, 2008 4:34 pm

you is confident, that this is not virus?
ssc_service_x.exe isn`t wincc process

Alfons · Post by **Alfons** » Wed Jun 11, 2008 5:46 am

Dear Sania and CoMod,
I'm sure this is Siemens process, u can find it at X:\Program Files\Common Files\Siemens\SimaticSecurityControl
and I have it also at Start > SIMATIC > SimaticSecurityControl
I don't have another PC with wincc, but I don't think it is Virus!!
regards,
Alfons

Post by **CoMod** » Wed Jun 11, 2008 5:49 am

Version of your Windows, Antivirus and Firewall, Siemens and other soft ?
You is Admin or User on this PC ?

Try to disconnect from network and Stop Antivirus and Firewall.

Alfons · Post by **Alfons** » Wed Jun 11, 2008 9:45 am

CoMod wrote:Version of your Windows, Antivirus and Firewall, Siemens and other soft ?
You is Admin or User on this PC ?

Try to disconnect from network and Stop Antivirus and Firewall.

WINXP SP2, NOD32 Antivirus, and No firewall,
Step7, step5, wincc 6.2.0.1 patch 3
and yes, I'm the member of Administrator, debugger Users, SIMATIC HMI and SQL Server 2005
regards,
Alfons

Post by **CoMod** » Wed Jun 11, 2008 12:41 pm

What wrote log files ?
You can try in other PC ?
You can remove NOD32 ?
Possible you need reinstall WinCC, Windows or install second Windows in other disc partition D:
I have 2 Windows. First partition with Step7 and WinCC, second with PCS7.

Alfons · Post by **Alfons** » Mon Jun 16, 2008 10:54 am

It seems my problem is solved!!
in command prompt, and in X:\Program Files\Common Files\Siemens\SimaticSecurityControl folder, I ran ssc_service_x.exe -remove
after that, no problem when restarting windows and no problem with wincc

I don't know what ssc_service_x.exe is and is it the cause for future problem, when I removed the process or not!!

anyway, at this time, my problem is solved

anyway, thanks all for help

Alfons